IBM knows your pain. Not the pain of the frustrated desktop user or the stymied motherboard programmer, but of the commuting motorist.
And there is plenty of pain to go around in cities from New York to Nairobi, according to IBM’s fourth annual Global Commuter Pain survey, which looks at the connection between traffic congestion and commuters’ emotional response to it in some of the world’s largest cities on six continents.
The survey, which began in 2008 and surveyed only residents of cities in the United States, has been expanded worldwide. This year’s survey is based on responses from 8,042 commuters in 20 cities. IBM compiled the results of that survey into an index of commuter pain to score and rank the emotional and economic toll of commuting in each city, with the highest-ranking number representing the worst.
The index suggests a big disparity in the pain of the daily commute, with Mexico City, at a score of 108, outranking all other cities surveyed and Montreal, at 21, reporting the lowest level.
Cities near the top included Beijing with 95, Nairobi with 88 and Moscow with a score of 65. New York came in relatively low, with a score of 28.
Read the entire article at the: NY Times Wheels Blog
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